Q. How much does it cost?
A. Pricing is based on your individual project requirements. We can bid projects on a per page, per hour, by the keystroke, or per recorded audio minute. Please call for a customized quote • 727-535-1066.
Q. How can your company save money?
A. We eliminate the need for your department or company to hire, train and/or supervise a transcription pool, as well as the associated costs of benefits or overtime.
Q. What about confidentiality and security?
A. All of our employees and independent contractors undergo a thorough fingerprint criminal background check and sign a strict confidentiality agreement. Work is performed by native English speakers, or in the case of translations, by U.S. citizens or legal residents who are native speakers and certified in that language.
Q. What about quality?
A. We have a proofreading department that actually re-listens to the audio recording to minimize unintelligibles and to ensure top quality transcription.
Q. What is your turnaround time?
A. Normal turnaround time is five days. However, we can meet any project deadlines, including same day. We rarely charge expedited fees.
Q. Do you have a call-in system?
A. Yes. We have a 24-hour call-in system that is easy to use and can be customized for your project.
Q. Do you provide foreign language translation?
A. We routinely provide Spanish translation and can provide other languages as well.
Q. How is payment made?
A. We accept payment by VISA, MASTERCARD, ACH DEPOSIT, U.S. check or Money Order.
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